Changes

Change, they say, is a continuous process. When doing things differently, a certain amount of aligning needs to be done.

Some say the best way to predict the future is to design it, and organizations that fail to create the future do so, not because they've failed to predict it, but because they've failed to imagine it. Even Darwin emphasized that not the strongest or the most intelligent survived, but the most adaptable. Those most responsive to change.

Consumers and consumer run organizations need to be involved from the “get-go” because if they're not, they won't be there in the end. Developing a strong sense of community becomes vital. Organizational structures that have developed a collaborative approach embrace a healthy sense of survival. Some of the key elements in ensuring collaboration are accessibility, richness, and variety as well as consumer-centeredness. It's essential to provide a voice with equanimity, encouraging the desire to give back to the community, and acknowledging that personal experience can be construed as expertise, especially at a peer level. All these elements help deliver us on the road to recovery.